Legal
Last updated: August 2024
When you place an order through our website, we collect information you provide directly to us, including your name, email address, phone number, vehicle details (year, make, model, engine), and payment information. Payment card data is processed securely by Stripe and is never stored on our servers. We may also collect basic usage data such as browser type, IP address, and pages visited through standard web analytics.
We use the information we collect to process and fulfill your orders, communicate with you about your order status and tune delivery, respond to your questions and support requests, and improve our products and services. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Vehicle information you provide (year, make, model, engine, modifications) is used solely to build and deliver your custom tune file. This information is kept on file to support revisions and future tune updates. We treat all customer vehicle data as confidential.
All payments are processed through Stripe, a PCI-compliant payment processor. We do not store your full credit card number, CVV, or other sensitive payment details. By making a purchase, you agree to Stripe's privacy policy and terms of service.
By providing your email address, you agree to receive transactional emails related to your order, including order confirmation, tune delivery, and support follow-up. We do not send unsolicited marketing emails. You may contact us at apcituning@gmail.com to update your communication preferences.
We retain your order information and vehicle data for as long as necessary to support your tune, process warranty claims, and comply with applicable legal obligations. You may request deletion of your personal data by contacting us directly.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at apcituning@gmail.com.